FAQ Page 2017-07-20T13:15:38+00:00

Frequently Asked Questions

What does “One to One” mean? 2017-07-12T18:28:26+00:00

“One to One” means each student is issued a laptop for use at school and at home. This year we will complete the One to One initiative by adding 9th-12th.

Why does Spartanburg 5 believe that a 1:1 program is important? 2016-08-16T19:48:05+00:00

Spartanburg 5 is working towards the goals set forth by the South Carolina Department of Education’s Profile of the SC Graduate. We believe that children should be equipped with world class skills that included communication, collaboration, critical thinking and teamwork. Technology is a natural tool to utilize when teaching these skills. One to One is just one part of our blended learning initiative.

What is “blended learning”? 2016-08-18T12:38:27+00:00

Blended learning is using some traditional teaching methods alongside technology to create a rich learning experience for our students. We want our students to be challenged to find answers to problems in flexible student-centered classroom environments, with some control over the time and pace of their learning. Blended learning does not mean virtual learning. Each class will continue to be equipped with a highly qualified instructor that will serve more in a facilitator’s role and not just a teacher who stands and delivers content. We are offering life skills and opportunities for our students to think and produce real world results to real world problems.

How is the school laptop different from a device at home? 2016-08-18T12:41:57+00:00

A school laptop is actually very different from a home device. By law, school districts are required to use safeguards to protect students from accessing inappropriate content on the internet. At school, students are not allowed to visit sites that are deemed inappropriate in material and/or content – and there is robust software in place to keep this from happening. This has always happened inside our schools, but when a student uses their own device at home, many times there are no filters in place. Each school laptop is equipped to carry this filtering software inside and outside our schools. The filter on this school laptop will continue to work any time this device is connected to the internet. You can use WiFi at home, in local coffee shops or restaurants and know that your student is still receiving “filtered” results, protecting them from inappropriate content.
The school laptop also comes preloaded with all of the software your student will need to complete their assignments. This includes, but is not limited to, Microsoft Office and ActivInspire.

What does my $40 cover? 2017-07-12T18:39:12+00:00

The $40 fee helps the district offset costs associated with normal wear and tear of the device, along with accidental damage, for things such as spills, drops and broken screens. The $40 will be assessed yearly and will enable your student to take the device home.  The district will repair accidental damages up to the full cost of one device or $650.  If your child attends D5 from 3rd-12th grade, the lifetime costs of fees would equal $400. This cost is actually less than the original cost of one laptop. During the entire ten year period, your child will have a device that is five years old or younger. All machines will be prepped and cleaned each summer. The school district will take care of all software costs and any updates needed on the machine including, but not limited to, hardware replacements and virus/spyware removal. Each device will also offer filtered internet access for your child at any location. This is a wonderful value and benefit for our students and community.

What if we opt out of our $40 technology fee? 2017-07-12T18:40:28+00:00

If you opt out of the technology fee, your student will not be allowed to take their laptop home.

What happens if my child changes schools in the middle of the school year? 2017-07-12T18:41:13+00:00

If you child changes schools in the middle of the school year, they will need to turn their laptop in at the school that they are leaving and another device will be given to them at their new site. You will not need to pay a new technology fee.

Will I have to pay the fee each year? 2017-07-12T18:41:47+00:00

Yes. The $40 fee will be paid each year. If a student attends school in D5 for grades 3-12, you will have $400 total in technology fees for the laptop – which is still significantly less than the original cost of a laptop. 

Do I pay the fee if I have multiple students in the district? 2016-08-17T02:20:42+00:00

You are only responsible to pay for the first three children in your family. Any additional children will have their fees waived.

Will the students be able to use a mouse on their laptop? 2016-08-17T02:21:11+00:00

You can certainly purchase a mouse (wired or wireless) to use with your student device.

Will these laptops come loaded with Microsoft Office products? 2016-08-17T02:21:36+00:00

Yes. The full Microsoft Office suite is installed on each of the laptops.

Will these laptops come with any special software? 2016-08-17T02:22:00+00:00

Yes. In addition to any software previously mentioned, it will also contain add-on extensions that the students use in class and additionally any new district provided software that will be needed for assignments.

Will the students be able to take their laptops home with them? 2016-08-17T02:22:54+00:00

Yes. The students will be able to take their laptops home if the fee has been paid. Each school will begin sending home the laptops once Open House/Orientation has been completed and teachers have had a chance to discuss procedures and expectations with their students.

WIll students keep their laptops over the summer? 2016-08-18T13:06:04+00:00

No. Students will turn their devices in at the end of each school year.

Will students be able to download and install software on their laptops? 2016-08-18T13:06:58+00:00

No. The district will download and install any needed software on these laptops. 

Can we install our home printer on this laptop? 2016-08-17T02:24:27+00:00

No. Students will not be allowed to install software or drivers on their laptops.

Can the students use their own laptops or devices? 2017-07-20T13:15:38+00:00

Your student can use their own laptops and devices, but we are not able to to load our software on their devices. We also are not allowed to offer any type of techsupport for personal laptops or devices. Due to the number of devices connected to our network, personal devices will no longer be able to connect to the District 5 network.

Will students be able to charge their laptops at school? 2016-08-18T13:10:56+00:00

Each laptop will be sent home with one home charger. It is expected that the laptop will come to school fully charged each day. If a student needs to charge during the day, we will have charging stations available in our classrooms. If it becomes a habitual issue, it will be referred to building level administration.

Do students have email accounts through Google? 2016-08-18T13:16:11+00:00

Spartanburg 5 is a Google Apps for Education district. Each student has a Google email address. Our students emails are all filtered and unless a certain need for a class arises, no one is able to email students from an outside email domain. 

What if we don’t have internet access at home? 2016-08-18T13:35:59+00:00

Students will be given a chance at the end of each school day to download files that are needed in case they do not have internet access at home. We also have a list of WiFi hotspots on our d5live site of places that offer free access to students.

What happens if my child’s laptop is lost or stolen? 2017-07-12T19:09:37+00:00

If your child’s laptop is stolen, you will need to file a police report with the SRO at your child’s school within two days and an investigation will begin. If your child’s laptop is lost, you should inform the school administration and if the device is not recovered the parents will be responsible for the full replacement cost($650).  The child will not be allowed to take another computer home until the bill has been cleared.

Can a homebound student receive a laptop? 2016-08-17T02:27:59+00:00

Yes. Homebound students qualify for laptops.